Privacy Policy

Introduction

UniUp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our educational consultancy services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We may collect information about you in a variety of ways:

• Personal Data: Name, email address, phone number, nationality, and educational background that you voluntarily provide when filling out forms or contacting us.
• Academic Information: Educational certificates, transcripts, and other academic documents required for university applications.
• Identification Documents: Passport copies and other identification documents needed for visa applications.
• Communication Data: Records of correspondence when you contact us via email, WhatsApp, or contact forms.

How We Use Your Information

We use the information we collect to:

• Process your university applications and admissions
• Assist with student visa applications
• Provide accommodation support and guidance
• Communicate with you about our services and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional communications (with your consent)

Information Sharing

We may share your information with:

• Partner Universities: For processing your admission applications
• Immigration Authorities: For visa application processing
• Accommodation Providers: To arrange student housing
• Service Providers: Third parties who assist us in operating our website and services

We will never sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: